Shipping & Returns

1. Order Processing: Orders are processed within 2 business days after payment confirmation.

2. Shipping Options: We offer standard shipping for all orders. Please allow 7-14 business days for your order to arrive.

3. Shipping Rates: Shipping costs vary based on your location and order size. Shipping fees will be displayed during the checkout process.

4. International Shipping: Currently, we only ship within the UAE. We're working on expanding our international shipping options, so stay tuned for updates.

Return Policy

1. Returns: If you're not completely satisfied with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.

2. Return Process: To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number]. They will provide you with a return authorization and instructions on how to return your items.

3. Refunds: Once we receive and inspect your returned items, we will process your refund within 7 business days. Please note that shipping fees are non-refundable.

4. Damaged or Defective Items: If you receive damaged or defective products, please contact our customer service team immediately. We will arrange for a replacement or refund.

5. Exchanges: Unfortunately, we do not offer exchanges at this time. You can return your item for a refund and place a new order for the desired item.

6. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

7. Return Condition: Returned items must be in their original packaging, unused, and in the same condition as received.

Please feel free to contact our customer service team if you have any questions or concerns about our shipping and return policies. Your satisfaction is important to us, and we're here to assist you with any issues that may arise.